How Calvary Health Care is improving pain assessment for residents living with dementia
With over 130 years of service across Australia, Calvary Health Care adopted PainChek® to enhance the accuracy and consistency of pain assessment — particularly for residents who cannot always express their discomfort.
Speak with our team
Discover how PainChek® can support better individualised care outcomes for your residents.
CASE STUDY · AGED CARE
How Calvary Health Care is improving pain assessment for residents living with dementia, using PainChek®
Calvary Health Care is a not-for-profit provider with over 140 years of service and a workforce of more than 18,000 staff supporting communities across Australia.
Calvary Health Care adopted PainChek® to improve the accuracy and consistency of pain assessment, particularly for residents living with dementia who cannot always express their discomfort.
"PainChek® aims to enhance the holistic care we provide to our residents, supporting Calvary’s commitment to compassionate, person‑centred, safe, and evidence‑based care."
- Calvary Health Care Clinical Team
Improving confidence and consistency in pain assessment
When introducing PainChek®, the Calvary team focused on strong staff engagement and clear communication to support smooth adoption across sites. Teams continue to receive support using the technology, and are using PainChek® dashboards and data to improve use and understanding of pain trends at both an aged care home and individual level. PainChek® has also been incorporated into nursing orientation programs, helping embed consistent pain assessment practices for new staff.
What teams are seeing since introducing PainChek®
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More frequent and consistent pain assessments
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An increase in the number of pain assessments completed
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More instances of new pain being identified, enabling timely treatment
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Greater staff confidence in recognising and discussing pain
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Improved communication with GPs and families
Advice for other healthcare providers
Based on their experience, the Calvary team shared insights for other providers introducing PainChek®:
- Provide hands-on training so staff feel confident using the tool in everyday care
- Identify clinical champions at each site to help drive adoption
- Embed PainChek® into routine workflows, including policy and procedures, to support consistent use
Staff perspectives
“I have been able to identify pain in our residents unable to communicate their pain."
“I feel more confident discussing pain management with families and GPs.”
“It’s made a real difference in our Memory Support Unit.”
"The tool is simple to use and the integration with Leecare is great."
Interested in learning how PainChek® can support better individualised care outcomes for your residents?
Book a session with our team or call 1800 098 809 (AU) or 0800 425 513 (NZ).
Phone No.
1800 098 809 (AU) | 0800 425 513 (NZ)
Case Studies
CASE STUDY · AGED CARE · AUSTRALIA
Transforming pain management with PainChek® & BESTMED at Synovum Care
As part of their vision to provide best-practice solutions to manage their residents’ complex needs, the team introduced two cutting-edge technology platforms:
CASE STUDY · AGED CARE · AUSTRALIA
How Southern Cross Care (SA, NT & VIC) Inc improved pain outcomes and staff confidence with PainChek®
Southern Cross Care (SA, NT & VIC) Inc began its journey with PainChek® after recognising a growing challenge: supporting residents with complex needs, including many living with dementia.
CASE STUDY · AGED CARE · UK
Raising the Standard of Pain Management at Renaissance Care
Renaissance Care is a Scottish care home group with 18 homes supporting around 750 residents. Following a successful pilot with the Scottish Care Inspectorate, Renaissance made the decision to implement PainChek® across all of its homes.
Ready to improve pain assessment in your facility?
Calvary Health Care's experience demonstrates how PainChek® supports consistent, evidence-based pain assessment for residents living with dementia—improving clinical confidence and care outcomes.
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