Nurse Maude is one of Aotearoa New Zealand’s longest-standing providers of community, hospital and residential care services, with a team of more than 1,250 people delivering care across these settings.
Improving pain management for people with high and complex needs
Identifying and managing pain early is critical to delivering safe, high-quality, person-centred care – an approach Nurse Maude consistently prioritises through its people and practice.
Supporting people with high and complex needs, including many living with dementia or cognitive impairment, required a more consistent and objective way to assess pain, beyond manual documentation, observation and subjective tools that can lead to variability in assessment and follow-up.
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From variable pain assessment, to consistent identification and measurable outcomes
Since implementing PainChek®’s medical device for pain assessment, clinicians at Nurse Maude now assess pain more frequently and consistently, supported by real-time, objective pain data that informs earlier intervention, follow-up and communication with GPs and families (whānau).
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63% of assessments identified new pain
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12% month-on-month growth in completed pain assessments,
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35% increase in follow-up assessments
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Pain assessment aligned to national standards (Ngā Paerewa)
"[Since introducing PainChek®], pain is talked about more and pain assessment is readily available, so staff are more open to completing one. It puts into a visual representation how much pain a resident is in and they strive to alter that. With pain assessment done, they feel more confident to give out pain medication. For residents, having pain relief immediately improves their mood and tolerance for interventions. Families are grateful. I would strongly advocate for PainChek® to be available to all nurses in all fields. It makes pain assessments so much more credible and accessible. Time to step into the future of pain assessment."